Refund policy

7-Days Return & Refund Policy

At Coverxo, we aim to ensure a delightful shopping experience. If you are not completely satisfied with your purchase, we offer a hassle-free 7-day return and refund policy. Please read the following terms and conditions carefully:

Eligibility for Returns

Items must be returned within 7 days from the date of delivery.
Products should be unused, unwashed, and in their original condition with all tags and packaging intact.
Returns will not be accepted for:
- Customized or personalized items.
- Products marked as "Final Sale" or "Non-returnable" on the product page.
Damaged or defective items must be reported within 48 hours of delivery.

How to Request a Return

Email Us: Write to us at help@coverxo.com with your order details (order number and reason for return).
Online Request: Submit a return request via our return portal at https://coverxo.com/apps/return-exchange

Return Process

Once your return request is approved, you will receive further instructions, including a return shipping label (if applicable).
Ensure the product is securely packed to prevent damage during transit.
Customers are responsible for the return shipping charges unless the product was defective or damaged upon arrival.

Refund Policy

Refunds will be processed after the returned item is inspected and approved by our team.
Refunds will be credited to the original payment method within 7-10 business days after approval.
Shipping charges (if any) are non-refundable.